At OneSurvey , we understand the importance of efficient and effective communication in every project. That's why we've designed a robust Ticketing and Service Request system that ensures seamless interaction at every stage - from installation to client satisfaction.
1. Integrated Ticketing System: Submit service requests and tickets effortlessly. Our system allows clients to keep track of all historical events per ICON, ensuring no detail is overlooked.
2. Real-time Updates: Stay updated on every issue. Our system tracks the progress of reported issues until they are resolved, ensuring accountability and continuous improvement.
3. Seamless Integration with As-Built Module: Experience the convenience of an all-in-one platform. Our system is fully integrated with the As-Built module, allowing clients to review deployment and request adds, moves, and changes effortlessly.
4. Elimination of Traditional Methods: Say goodbye to emails, cutting and pasting drawings, and managing facility spreadsheets. Our dynamic set of online drawings with a comprehensive facility database provides all the information you need at your fingertips.
5. Access Anywhere, Anytime: Whether you're at your desktop or on your tablet, our system is accessible, providing flexibility and convenience for the users.
An efficient Ticketing & Service Request system is not just about addressing issues - it's about preventing them. It ensures that every request is captured and addressed promptly, reducing the risk of errors and rework. With our system, you can ensure that your projects are completed to the highest standards, keeping your clients satisfied and your reputation intact.
Join us at OneSurvey and experience the difference that a robust Ticketing & Service Request system can make to your project success.Â